Roto-Rooter Plumbing Services

Customer Survey


	Customer Survey

Our goal is to provide world-class service, and we'd like to know about your experience with Roto-Rooter. Please take a moment to complete our customer survey. We value your suggestions and appreciate your time.

* Required Fields

Your Information:

First Name*

Last Name*

Address*

City*

State*

Zip/Postal*

Country*

Day Phone*

Email*

Confirm Email*

Service Date

Invoice #

How did you hear about us?

		Yellow Pages
		Radio/TV Commercials
		Coupons
		Referral
		Saw a Truck
		Internet
		Other

The next time you need service, how likely will you be to call Roto-Rooter?

		Extremely
		Very
		Somewhat
		Not Very
		Not at all

Please rate our performance:

The service person arrived within the time frame promised.


Poor	Below Average	Average	Good	Excellent

Were you satisfied with the service experience our technician provided?


Poor	Below Average	Average	Good	Excellent

Your total experience (from the initial call through payment of the bill).


Poor	Below Average	Average	Good	Excellent

The value of the service you received for the price you paid.


Poor	Below Average	Average	Good	Excellent

Is there anything else you would like to say?

(What did we do well/how can we improve our service?)

Yes! Please send me the Roto-Rooter residential newsletter, which provides special offers, promotions, seasonal tips and helpful hints for my home.

Yes! Please send me the Roto-Rooter commercial newsletter, filled with articles, solutions and products for my business.